Lack of respect for patients, particularly those who are older, who are sometimes treated as if they're senile whether they are or not.
I was asked to deliver some information to the hospital or to the clinic. I asked if I could email it, and was told that I could try it. Since I was near by, it was an easy choice. I attempted to email it to the email address that I was provided. I attached the information to an email and sent it. Quickly thereafter, the email returned to my email, with a message implying that the hospital server would not accept my email. I talked to the hospital adviser, and was told to talk to the hospital IT vice president. I told him what had happened. He said that the hospital email server did not belong to the hospital. Or something like that. He said that he would not do anything to help me. And he did not do anything to help me.
Entrance is a total blank without one person available. Clinic is the same; almost windowless, cold, neutral decor, receptionist not visible from door.
Patty in respiratory therapy is the greatest and Michelle in billing is awesome as well. These people truly care about you and go out of their way to take care of you. I have never dealt with a hospital that cares like this. Genuinely great people.
I found the clerk in Rehab to be argumentative, uncooperative and rude.
Really !
Electra Memorial Hospital is a US Hospital based in Electra, Texas. Electra Memorial Hospital is located at 1207 S Bailey St, Electra, TX 76360, USA.
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